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STORE POLICY

 

1. Shipping and Delivery:

  • We offer reliable and swift shipping services. Delivery times may vary by location, but you can easily track your order with the provided tracking information. For shipping inquiries, don't hesitate to reach out to our team.

2. Returns and Exchanges:

  • Your satisfaction is paramount. If you're not completely content with your purchase, contact us within 30 days of receipt for return and exchange instructions. We're here to assist you throughout this process.

3. Refunds:

  • We process refunds within 7-10 business days upon receiving your returned item. Kindly note that shipping costs are non-refundable.

4. Product Quality Guarantee:

  • Our products are of the highest quality, but if you receive a defective or damaged item, please contact us immediately. We'll promptly replace the product or issue a refund, ensuring your satisfaction.

5. Customer Support:

  • Our dedicated customer support team is here to address your questions and concerns. Whether it's product recommendations, order inquiries, or general assistance, feel free to reach out via email or our website. We're committed to swift and helpful responses.

6. Privacy and Security:

  • Safeguarding your privacy and securing your personal information is a top priority. We do not share your data with third parties without your consent. For detailed privacy practices, refer to our Privacy Policy.

7. Payment Options:

  • We offer convenient payment methods, including major credit/debit cards and secure online gateways, ensuring a seamless checkout process. All transactions are secure, safeguarding your financial information.

8. International Shipping:

  • We're delighted to offer international shipping to serve customers worldwide. International shipping costs may vary by location. Check our shipping rates during checkout for details.

9. Newsletter and Promotions:

  • Stay informed and enjoy exclusive offers, promotions, and updates by subscribing to our newsletter. Receive the latest news on new arrivals, promotions, and valuable nail care tips. You can opt out of our newsletter at any time.

10. Terms and Conditions: - By using our website and making purchases, you agree to abide by our terms and conditions. Please review these terms carefully as they define the legal agreements and responsibilities between you and Tips and Hues.

We trust that these policies inspire confidence in your shopping experience at Tips and Hues. Your trust is invaluable to us, and we're dedicated to delivering exceptional nail care products and top-tier customer service. For any inquiries or further clarification on our policies, do not hesitate to contact us. Thank you for choosing us and we eagerly anticipate serving you.

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